Customer Stories

How ELLY made a DIFFERENCE

How FEELD Streamlined Executive Support with Elly’s Virtual Assistants

A global team, two time zones, and seamless executive support.

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Megan is the Manager of Administration at FEELD, overseeing all executive assistants within the company and ensuring seamless support for C-suite and VP-level leaders across multiple time zones.

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The Journey

As FEELD’s leadership team grew, it became clear that scaling executive support across multiple time zones was no small task. Megan, the Manager of Administration, knew they needed reliable help to keep operations running smoothly.When one assistant wasn’t the right fit, Elly’s quick response made all the difference. Within days, a new assistant stepped in building trust immediately by adapting quickly and delivering results from the start.Over time, this partnership deepened. Today, Elly’s assistants support FEELD’s CFO and VPs across the globe, freeing leaders to focus on strategy while knowing the details are always handled.

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The Challenge

At FEELD, executives were spending too much time buried in calendars, expenses, and admin. Elly stepped in to build a tailored support system for the leadership team covering the CFO, VP of Business Operations, VP of Creative, and Chief of Staff.

KPI-Linked Performance

When change was needed, we acted fast. New assistants were vetted, interviewed, and onboarded without delay. Our open communication with FEELD meant feedback was quickly acted on, replacements happened seamlessly, and productivity never skipped a beat.

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The Results

Executives at FEELD reclaimed hours each week for high-value work. Leadership meetings became more focused, strategy moved faster, and cross-team alignment improved. On top of handling the basics, Elly assistants raised the bar: redesigning travel itineraries to suit executive preferences, building tracking systems to prevent tasks from falling through the cracks, and proactively stepping in whenever support was needed.

Executives gained back hours each week to focus on strategy.

Leadership support scaled seamlessly across time zones.

Assistants became trusted team members with a easily adapting to the company culture effortlessly.

Elly became a seamless extension of FEELD’s leadership team, providing executive assistants who not only managed calendars, expenses, and travel but also introduced smarter processes that freed executives to focus on strategy and growth. With quick adaptability, proactive communication, and a partnership approach, Elly ensured smooth transitions, minimized bottlenecks, and built trust that continues to expand as FEELD grows.

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Saved Executive Time

Elly assistants handled calendars and admin, giving FEELD leaders space to focus on strategy.

Coverage Across Time Zones

With assistants in place, executives across regions stayed supported without scheduling gaps.

Culture Fit & Quick Replacements

Elly matched assistants who fit FEELD’s culture—and when adjustments were needed, replacements were fast and smooth.

Making A Difference

One VA at a time

5 / 5

“I would encourage any company to use Elly. The candidates are great quality, well-vetted, and very responsive.”

Megan - FEELD

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